Excerpt:
A taxi driver refused to take a blind couple in Leicester because they had a guide dog.
Charles Bloch and Jessica Graham had booked a taxi with ADT Taxis last Friday for them and his guide dog Carlo.
But when the taxi arrived, the driver refused to pick them up, telling them: "Me, I not take the dog".
Jessica, 21, who is registered blind after being born visually impaired, filmed the encounter and posted footage on her Facebook page.